Privacy Policy

This Privacy Policy explains how Immovix (“we”, “us”, “our”) collects, uses, stores, and protects personal information when you use our website, mobile experiences, and professional dashboard (together, the “Services”).

Immovix is a map-first real estate platform that helps buyers and renters discover listings and connect with independent consultants and agencies. We are not a party to property transactions between users and listing professionals.

We may collect the following categories of information:

• Account data: name, email, phone, company name, billing address, and password when you register as a professional user.
• Inquiry data: messages, contact details, and preferences you submit when requesting information about a listing.
• Listing data: property descriptions, photos, pricing, and location data provided by consultants and agencies.
• Usage data: pages viewed, search filters, map interactions, device type, browser, IP address, and referral URLs.
• Payment data: processed by our payment partners; we do not store full card numbers on our servers.
• Communications: support requests, feedback, and correspondence with our team.

We collect information when you create an account, submit a listing inquiry, subscribe to a plan, contact support, or interact with the Services.

We also collect information through cookies and similar technologies (see our Cookie Policy), analytics tools, and embedded third-party services that help us operate the platform.

We use personal information to:

• Provide, maintain, and improve the Services, including map search and listing syndication.
• Forward property inquiries to the relevant consultant or agency and facilitate communication.
• Process subscriptions, billing, and account management for professional users.
• Send service-related notices, security alerts, and support responses.
• Analyze usage to improve performance, relevance, and user experience.
• Comply with legal obligations and protect against fraud, abuse, and security incidents.

When you inquire about a property, we share your contact details and message with the listing professional responsible for that property so they can respond directly.

We may share information with trusted service providers who assist with hosting, analytics, payment processing, email delivery, and customer support, under contracts that require appropriate data protection.

We may disclose information if required by law, regulation, legal process, or to protect the rights, safety, and security of Immovix, our users, or others.

We do not sell your personal information to third parties for their independent marketing purposes.

Immovix operates globally. Your information may be processed in the United States, the European Union, and other countries where we or our service providers maintain facilities.

Where required, we implement appropriate safeguards for cross-border transfers, including standard contractual clauses or equivalent mechanisms.

We retain personal information for as long as necessary to provide the Services, fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Listing and inquiry data may be retained according to the professional user’s subscription and applicable law. You may request deletion subject to legal and contractual limitations.

Depending on your location, you may have the right to access, correct, delete, restrict, or object to certain processing of your personal information, and to receive a copy of your data in a portable format.

You may also withdraw consent where processing is based on consent, without affecting the lawfulness of processing before withdrawal.

To exercise your rights, contact us at privacy@immovix.com. We may need to verify your identity before responding.

We use cookies and similar technologies as described in our Cookie Policy. You can manage cookie preferences through your browser settings; some features may not work correctly if essential cookies are disabled.

We implement technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

The Services are not directed to individuals under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us.

We may update this Privacy Policy from time to time. The “Last updated” date at the top indicates when changes were made. Continued use of the Services after changes constitutes acceptance of the updated policy.

For privacy-related questions, contact privacy@immovix.com or write to Immovix, 350 Fifth Avenue, Suite 4200, New York, NY 10118, United States.